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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Greg Dewey

October 6, 2026

5  out of  5
rating by Greg Dewey
"Doug made time to meet with our family. This gave us opportunity To ask various questions from our different points of view. Doug answered everyone with empathy and expertise. He has seen situations before and uses that experience to help us understand the risks we may or may not be taking with coverage. His customer service is impeccable as he relies on a team of associates who can respond quickly and nimbly."
We responded:
"Thank you, Greg, for sharing your experience. It's wonderful to hear that the team was able to meet with your family and address all your questions with empathy and expertise. Providing clear insights into coverage and potential risks is a priority, and it's great to know that Doug's experience was beneficial for you. The dedication to impeccable customer service and the support from the team are key elements we strive for. Your feedback is greatly appreciated and helps us continue delivering exceptional service."
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Bernice Trujillo

October 1, 2026

5  out of  5
rating by Bernice Trujillo
"Tracy has been a great help for me since I joined this policy with my mother. She answers all my questions promptly and pleasantly even if I can be needy at times. Thank You Tracy"
We responded:
"Thank you, Bernice, for sharing your positive experience with Tracy. It's wonderful to hear that she has been able to assist you and your mother effectively. Providing prompt and pleasant service is a priority, and your feedback highlights Tracy's dedication to meeting your needs. Your kind words are greatly appreciated."
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Ben Johnson

September 18, 2026

5  out of  5
rating by Ben Johnson
"Doug and Tracey are very helpful and responsive. I have had a great experience working with them."
We responded:
"Thank you, Ben, for sharing your positive experience with Tracey. It's wonderful to hear that their helpfulness and responsiveness made your experience a great one. Your feedback is greatly appreciated and encourages us to continue delivering exceptional service."
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chad beach

September 4, 2026

5  out of  5
rating by chad beach
"Tracey is great to work with. She is very responsive and thorough."
We responded:
"Thank you, Chad, for sharing your positive experience with Tracey. It's wonderful to hear that her responsiveness and thoroughness made a great impression. Your feedback is invaluable and helps us continue to provide excellent service."
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Kim Trionfera

June 30, 2026

5  out of  5
rating by Kim Trionfera
"Tracey and the gang are amazing they have done my insurance for years and i love the price and thr great servies"
We responded:
"Thank you, Kim, for sharing your positive experience with Tracey and the team. It's wonderful to hear that you have been satisfied with the service and pricing over the years. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Rich Spond

June 22, 2026

1  out of  5
rating by Rich Spond
"By far the worst insurance agent i have ever dealt with. Only interested in what benefits him not his customers(i have specific examples)
And if you have a claim, you can count on you doing all the legwork ( will not be my agent next month)( any agent, any company would be much better)"
We responded:
"We are sorry to hear that you may not have had a great experience. Providing excellent customer service is very important to us, and we would appreciate the opportunity to learn more about what happened.
Please give our office a call and ask to speak directly with me, Doug. I would be happy to discuss your concerns and help figure out what may have occurred.
Thank you for bringing this to our attention, and I look forward to speaking with you.
"
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Emilea Burton

November 12, 2025

5  out of  5
rating by Emilea Burton
"Doug has been my agent for several years and his team member Tracey has always been awesome about answering my questions quickly, troubleshooting, and making sure I maximize the discounts on my policies. I highly recommend them!"
We responded:
"Thank you, Emilea, for sharing your positive experience with us. It's wonderful to hear that Tracey has been able to assist you effectively and help you make the most of your policy discounts. Your recommendation means a lot, and we're grateful for your continued trust over the years. If you ever have more questions or need further assistance, we're here to help."
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Amy Miller

November 6, 2025

5  out of  5
rating by Amy Miller
"Tracey is absolutely fantastic! She has helped me with my home, auto, and life insurance, and every experience with her has been exceptional. She’s always quick to respond, incredibly friendly, and takes the time to explain everything clearly. Tracey consistently goes above and beyond to find the best coverage at the most competitive rates. I highly recommend the team to anyone looking for an insurance agent who provides dependable, knowledgeable service."
We responded:
"Thank you, Amy, for sharing your wonderful experience with Tracey. It's great to hear how she has been able to assist you with your home, auto, and life insurance needs. Her dedication to providing clear explanations and finding the best coverage is something we truly value. Your recommendation means a lot to us, and we're glad to have you as part of our community."
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Rose R

November 4, 2025

5  out of  5
rating by Rose R
"Friendly staff, quick to respond, and always helpful in a pinch!"
We responded:
"Thank you, Rose, for sharing your positive experience with us! We're delighted to hear that our team has been friendly, responsive, and helpful when you needed it most. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Eric Brungardt

October 30, 2025

5  out of  5
rating by Eric Brungardt
"Been with State Farm for years for home and vehicle coverage. Doug and the staff are great. Glad the main office is near downtown Loveland. Tracey is usually the main contact for me. She is always helpful and supportive and communicates well with coverage details and quotes."
We responded:
"Thank you, Eric, for sharing your experience with us. It's wonderful to hear that Doug and the team have been able to meet your needs over the years. We're pleased that Tracey has been a helpful and supportive contact for you, ensuring clear communication about your coverage and quotes. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Janet Pierce

October 17, 2025

5  out of  5
rating by Janet Pierce
"Very helpful. Professional and friendly."
We responded:
"Thank you, Janet, for your wonderful feedback. It's great to hear that you found our service helpful, professional, and friendly. Your satisfaction is important to us, and we appreciate you taking the time to share your experience."
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Alfred Reaud

October 7, 2025

1  out of  5
rating by Alfred Reaud
"I purchased a non-owner auto policy approximately a month ago, and got a notice within 10 days of purchasing of cancellation. When I get a refund check, they kept almost 50% of a 6 month policy. Like hell you will. The full premium was reversed with the bank. Nasty ripoff experience after years of great service from an agent that closed. Not all agents are the same, apparently..."
We responded:
"Hi Alfred, we’re sorry to hear about your experience and glad to hear you were able to address the premium reversal through your bank. When it comes to eligibility or cancellation decisions, those come directly from our corporate underwriting department — our local agency does not have control over those determinations with the type of coverage you were looking for. We’ve tried reaching out to you by phone, as it’s often easier to talk through situations like this rather than by email. Please give us a call at your earliest convenience so we can make sure everything has been fully taken care of."
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chuck applegate

September 10, 2025

1  out of  5
rating by chuck applegate
"I'm so very tired of how this branch has treated me. Doug has always been nice, but I get hung up on and things aren't explained. I've tried to have a good experience with these guys but is hasnt worked out. They are sneaky and untrustworthy. Doug is a good guy but I don't know what keeps happing. I try and try but it's always becomes a problem."
We responded:
"Thank you, Chuck, for taking the time to share your feedback and for speaking with us over the past few weeks about your concerns. We appreciate the opportunity to answer your questions and work toward a resolution. We will continue to work with you directly but also want you to know your business is important to us. We remain committed to providing you with the high level of service you deserve.

"
Profile photo of Bill Doellefeld

Bill Doellefeld

February 28, 2025

5  out of  5
rating by Bill Doellefeld
"Sydney from Doug's staff was a great help to us making sure our vehicles were covered the way we needed and helping us understand the various options. Fortunately for us we were able to save a bit of money in the process too. Thanks!"
We responded:
"Thank you for sharing your experience with us, Bill. It's great to hear that Sydney was able to assist you effectively and help you understand your coverage options. We're glad you could save some money in the process. Your feedback is greatly appreciated!"
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Through a Different Lens

February 5, 2025

5  out of  5
rating by Through a Different Lens
"Doug Rajotte provides excelent service. He is very detailed in mapping out the protectection one might want to consider for themselves and family. I appreciate his expertise."
We responded:
"Thank you for sharing your positive experience. Your feedback is greatly appreciated, and we're glad to know you feel well-supported. Our team is always here to help!"
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Adam Wiseman

November 27, 2024

5  out of  5
rating by Adam Wiseman
"I’ve been working with Sydney at this office and have had nothing but a great experience. Very helpful and knowledgeable with everything I’ve needed."
We responded:
"Adam, thank you for sharing your positive experience with Sydney! It's great to hear that she has been helpful and knowledgeable with everything you needed. We appreciate your kind words and look forward to continuing to assist you!"
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Deb Lockard

November 26, 2024

5  out of  5
rating by Deb Lockard
"Best customer service and prices, very knowledgeable about insurance. Highly recommended. Thanks Tracy for all you do,I appreciate you!!"
We responded:
"Thank you so much for your kind words, Deb! Tracey will be grateful to know that her efforts are appreciated. Your recommendation means a lot to us!"
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Jerry Van Sickle

November 26, 2024

5  out of  5
rating by Jerry Van Sickle
"Tracey was extra helpful with everything I needed when I called in."
We responded:
"Thank you so much for sharing your experience! It's great to know that Tracey was able to assist you with everything you needed. Your feedback is greatly appreciated!"
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R. H

February 20, 2024

5  out of  5
rating by R. H
"Doug Rajotte, State Farm Insurance, has been our agent for nearly over half of decade, providing us with auto and home coverage.
The level of service that we have received from Doug and his staff, when it comes to professionalism, accuracy, benefits and discount eligibility, has been unprecedented.
Unlike other entities that we have signed up with for insurance needs, and I assure you there have been many of them in the past 30 years, Doug and his staff have always been professional, attentive, courteous, and clearly possess the industry knowledge that puts them above consumer expectations.
There has been absolutely no reason for us to spend time looking for better deals or better service."
We responded:
"Thank you for your very kind and thoughtful 5-star review! Your loyalty to the Doug Rajotte State Farm Insurance Agency is much appreciated. Our team is here for you and ready to assist when needed!"
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Make Money Trucking

December 29, 2023

5  out of  5
rating by Make Money Trucking
"This has been my insurance agenct for a few years now no complaints"
We responded:
"Awesome to hear! Thank you for your trust in our team. Looking forward to many more years working together!"
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Sara Elder

November 5, 2023

5  out of  5
rating by Sara Elder
"Doug Rajotte and Tracey Lavignette and the rest of their team have been helping us for over 10 years with our insurance needs including home, auto, and rental units. They have been so helpful and on the ball, advocating for us every step of the way. I highly recommend their team for all your insurance needs."
We responded:
"Sara, thank you for your kind words and review recognizing our team! We're thankful for your loyalty to the Doug Rajotte State Farm Insurance Agency and we look forward to working together for many years to come. Thank you again for your recommendation of our services to others!"
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Renee Salza

October 19, 2023

5  out of  5
rating by Renee Salza
"Thanks for helping us update our insurance coverages. Your artistic talents are only bested by your very professional and detailed knowledge and delivery of all the insurance details."
We responded:
"Thank you for the wonderful review, Renee! We appreciate your kind words. They make our day!"
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Pat Loper

April 25, 2023

5  out of  5
rating by Pat Loper
"Stephanie was amazing! She was very understanding and helpful during a stressful time. Great customer care at Doug’s office."
We responded:
"Stephanie strives to go the extra mile to provide you with the insurance you need at a value you deserve and great customer care! Thank you for the wonderful review, Pat! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
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Paul Fennelly

April 24, 2023

5  out of  5
rating by Paul Fennelly
"We moved all our business to Doug Rajotte's office a year ago and we have been delighted with the professionalism and level of service. Both Doug and Stephanie Kattar have been absolutely fantastic!

THANK YOU!"
We responded:
"Thank you so very much for this wonderful review, Paul! Stephanie and I strive to provide you with the friendly, professional and thorough customer care that you deserve. We truly appreciate your kind words and having you recommend our agency to others. We are honored to have earned your business and look forward to assisting you with your insurance needs for many years to come!"
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Lawrence Loredo

March 8, 2023

5  out of  5
rating by Lawrence Loredo
"Accommodated my unscheduled visit with courtesy and professionalism. Office was able to accomplish my needs despite being short staffed and overbooked."
We responded:
"We are so glad that we could assist you with any of your insurance questions or needs, Lawrence! We strive to go the extra mile to provide you with the customer care that you deserve and truly appreciate your kind feedback! Thank you!"